When experiencing communication problems, we recommend connecting the scanner directly to the computer.

In addition, it may be possible to scan into Microsoft Word.

Only use the Custom Mode when troubleshooting a scanner connection issue andor when advised by Technical Support.

The Scanner Setup Wizard will now check the communication with the scanner.

Once that information is identified, the tests that are available for that specific scanner are displayed.

After selecting the desired options, click the Next button to begin the scan tests.

After each test, the scan results will be displayed as a thumbnail.

Use the provided buttons to rotate the scanned image if necessary.

If the scan test was successful, click the Next button to proceed with any additional tests that were selected.

For example, only scanners that have ADF capabilities will be able to perform ADF tests.

If this option is unchecked, the scanners interface will no longer appear when scanning from PaperPort.

If this option is checked, the native scanner interface will be used when scanning from PaperPort.

In some cases, when PaperPort is supplied by a Nuance Partner, the CDDVD may include a separate installer for the scanner driver.

Some scanners will not have all page sizes available to choose from.

Other scanners may require that the scanners native user interface is used to scan properly.

Canon Paperport Scanner Software Download